Chatbots are changing the way we communicate with customers. Chatbots are offering your clients personalized attention by automating conversations 24/7, allowing you to convert more customers into paying clients at a faster rate.
Chatbot Marketing is the most effective way to reach people where they like to interact the most: on social media, in messaging apps and on your website. Chatbots engage your customers in personal conversations and nudge them into doing what you want them to do: ask questions, book an appointment, make a reservation, call your business, make a purchase – right from with in the chat window. Chatbot Marketing allows you to offer your users unique experiences, 24 hours a day, 7 days a week, 365 days a year.
Chatbot owners report message open rates that are almost 4 times HIGHER compared to their closest contender, email marketing (25%).
People LOVE to engage with chatbots: available 24/7, fast to answer and offering personalized experiences.
Click through rates of this magnitude lead to measurable RESULTS in terms of increased views, leads and sales.
Each user who communicates for the first time with your chatbot on social media is added to your list of subscribers. As the subscriber performs interactions with your chatbot, tags are created according to their behavior. What this means is that you will be able to send broadcast messages with information that is relevant to your subscriber list based on their demographic, geographical or interest characteristics.
The chatbot tool box then enables you to perform extremely useful tasks for both the user and the business 👇
Send broadcast messages based on user interactions.
Your users can make reservations easily.
Let your customers buy your favorite products without leaving the chatbot.
Recover shopping carts and abandoned forms.
Receive payments from your customers through Facebook Messenger.
Integrate your Messenger with other applications such as Google Maps, Email, CRM, Google Sheets and more.
When a client needs help, the chatbot can alert your customer support team and hand the conversation over to live chat.
Chatbots are becoming an important point of interaction with customers, the only place where they can communicate with your business 24/7, 365 days per year to find answers to their question, need help or want to make a purchase. clients, keep in mind that it is an ideal platform to talk, people already use it, trust in it.
Chatbots talk to customers on Facebook, via SMS, on WhatsApp*, Instagram* …and on your website !
Advanced chatbots are versatile and use artificial intelligence to talk to your customers on your Facebook business page, on WhatsApp*, on Instagram*, via SMS and can help convert customers into clients directly on your website.